TERMS & CONDITIONS

Last updated: 17-09-2024

Introduction

Welcome to pipetec.ae (the “Service”) operated by Pipetec Solutions Manufacturing LLC (“we,” “us,” or “our”). By accessing or using our Service, you agree to be bound by these Terms and Conditions (“Terms”). If you disagree with any part of the Terms, then you may not access the Service.

Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Pipetec Solutions Manufacturing LLC and its licensors.

The Service is protected by copyright, trademark, and other laws of both the United Arab Emirates and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Pipetec Solutions Manufacturing LLC.

User Accounts

When you create an account with us, you must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by Pipetec Solutions Manufacturing LLC. Pipetec Solutions Manufacturing LLC has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You further acknowledge and agree that Pipetec Solutions Manufacturing LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

Limitation of Liability

In no event shall Pipetec Solutions Manufacturing LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from

your access to or use of or inability to access or use the Service;
any conduct or content of any third party on the Service;
any content obtained from the Service; and
unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

Pipetec Solutions Manufacturing LLC, its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure, or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us:
By email: enquiry@pipetec.ae
By visiting this page on our website: Contact Us

User Accounts

Account Security

Account Termination

We reserve the right to terminate or suspend your account at any time, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

Account Responsibilities

You agree to:

Provide true, accurate, current, and complete information about yourself as prompted by the Service’s registration form.
Maintain and promptly update the registration data to keep it true, accurate, current, and complete.
Be responsible for all activities that occur under your account.
Notify us immediately of any unauthorized use of your account or any other breach of security.
Ensure that you exit from your account at the end of each session.

Prohibited Activities

You agree not to:

Use the account of another user without permission.
Create a false identity or impersonate another person or entity.
Use the Service for any illegal or unauthorized purpose.
Interfere with or disrupt the Service or servers or networks connected to the Service.

Account Data

We may collect and use your account data in accordance with our Privacy Policy.
By creating an account, you consent to the collection and use of your data as described in our Privacy Policy.
An Account Responsibilities section should clearly outline the expectations and obligations of users regarding their accounts. Here are some key points to include:

Accurate Information:

Users must provide true, accurate, current, and complete information during registration.
Users should promptly update their information to keep it accurate and current.

Account Security:

Users are responsible for maintaining the confidentiality of their account credentials (username and password).
Users should notify the company immediately of any unauthorized use of their account or any other breach of security.

Activity Monitoring:

Users are responsible for all activities that occur under their account.
Users should ensure they log out from their account at the end of each session.

Prohibited Actions:

Users should not use another person’s account without permission.
Users should not create a false identity or impersonate another person or entity.
Users should not use the account for any illegal or unauthorized purpose.
Users should not interfere with or disrupt the Service or servers or networks connected to the Service.

Compliance with Laws:

Users must comply with all applicable local, state, national, and international laws and regulations.

Content Responsibility:

Users are responsible for any content they post or upload to the Service.
Users should ensure that their content does not violate any laws or infringe on the rights of others.

Reporting Issues:

Users should report any issues or concerns related to their account or the Service to the company promptly.

Use of Account:

Users should use their account solely for personal or business purposes as intended by the Service.
Users should not use their account to engage in any activity that could harm the Service or its users.
A Compliance with Laws section should outline the user’s obligation to adhere to all applicable laws and regulations while using the Service. Here are some key points to include:

General Compliance:

Users must comply with all local, state, national, and international laws and regulations applicable to their use of the Service.

Prohibited Activities:

Users should not engage in any activity that is illegal or violates any laws or regulations.
This includes, but is not limited to, activities related to fraud, intellectual property infringement, and unauthorized access to computer systems.

Export Control Laws:

Users must comply with all applicable export and re-export control laws and regulations, including those of the United States and other jurisdictions.

Data Protection and Privacy Laws:

Users must comply with all applicable data protection and privacy laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Reporting Violations:

Users should report any suspected violations of laws or regulations to the company promptly.

Consequences of Non-Compliance:

The company reserves the right to take appropriate action, including terminating user accounts, in response to any violations of laws or regulations.

Legal Obligations:

Users must comply with any legal obligations, such as responding to subpoenas or other legal requests, as required by law.

Use of Service:

Users should use the Service in a manner that does not violate any laws or regulations, including those related to online conduct and acceptable content.

Data Protection and Privacy Laws

General Compliance

We are committed to complying with all applicable data protection and privacy laws, including but not limited to:

General Data Protection Regulation (GDPR): Applicable to users in the European Union (EU) and European Economic Area (EEA).

California Consumer Privacy Act (CCPA): Applicable to users in California, USA.

Personal Data Protection Law (PDPL): Applicable to users in the United Arab Emirates (UAE).

User Rights

Under these laws, users have certain rights regarding their personal data, including:

Right to Access: Users can request access to their personal data that we hold.
Right to Rectification: Users can request correction of inaccurate or incomplete data.
Right to Erasure: Users can request deletion of their personal data under certain conditions.
Right to Restrict Processing: Users can request restriction of processing of their personal data under certain conditions.
Right to Data Portability: Users can request to receive their personal data in a structured, commonly used, and machine-readable format.
Right to Object: Users can object to the processing of their personal data under certain conditions.
Right to Withdraw Consent: Users can withdraw their consent to the processing of their personal data at any time.

Data Collection and Use

We collect and use personal data in accordance with the principles of data protection laws, including:

Lawfulness, Fairness, and Transparency: We process personal data lawfully, fairly, and in a transparent manner.
Purpose Limitation: We collect personal data for specified, explicit, and legitimate purposes and do not process it in a manner that is incompatible with those purposes.
Data Minimization: We collect only the personal data that is necessary for the purposes for which it is processed.
Accuracy: We take reasonable steps to ensure that personal data is accurate and kept up to date.
Storage Limitation: We keep personal data in a form that permits identification of users for no longer than is necessary for the purposes for which the data is processed.
Integrity and Confidentiality: We process personal data in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

Data Transfers

We may transfer personal data to countries outside of the user’s jurisdiction, including to countries that may not have the same data protection laws as the user’s jurisdiction. In such cases, we ensure that appropriate safeguards are in place to protect the personal data, such as:

Standard Contractual Clauses (SCCs): We use SCCs approved by the European Commission for data transfers from the EU/EEA.
Binding Corporate Rules (BCRs): We implement BCRs for intra-group data transfers.
Adequacy Decisions: We transfer data to countries that have been deemed to provide an adequate level of data protection by the relevant data protection authorities.

Data Protection Officer (DPO)

We have appointed a Data Protection Officer (DPO) to oversee our data protection strategy and ensure compliance with data protection laws.

Users can contact our DPO at:

Email: enquiry@pipetec.ae

Address: 1001 10th Floor innovation one Difc Dubai UAE

Data Breach Notification

In the event of a data breach that is likely to result in a risk to the rights and freedoms of individuals, we will notify the relevant data protection authorities and affected users without undue delay, in accordance with applicable laws.

Contact Us

If you have any questions or concerns about our compliance with data protection laws, please contact us:

By email: enquiry@pipetec.ae

By visiting this page on our website: Contact Us